1. Information We Collect

Personal & Enterprise Information

We collect corporate contact details such as name, business email address, phone number, and transaction records to provision services, provide 24/7 technical support, and offer personalized software experiences.

Device & Telemetry Data

We gather non-sensitive interaction telemetry, including IP address ranges, device operating system types, browser fingerprints, and API performance benchmarks to maintain zero-downtime cluster performance.

2. How We Use Your Information

We process data strictly to fulfill enterprise platform operations:

Service Delivery: Providing cloud instances, API endpoints, and real-time dashboard analytics.
Security & Audit: Monitoring threat telemetry, preventing unauthorized access, and maintaining SOC 2 compliance.
Customer Support: Assisting engineering teams with SLA response guarantees.

3. Data Protection & Zero-Trust Security

We implement AES-256 bit payload encryption at rest and TLS 1.3 encryption in transit. JEVXO never sells, rents, or monetizes client data to third-party advertisers.

4. Your Data Rights & Contact

Enterprise clients hold complete rights to request data exports, logical data deletion, or access control audits by contacting support@jevxo.com.

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